Consulting and Speaking Engagements

Linda S. Wallace is a cultural trainer and speaker whose quiet voice encourages honest, open dialogues and prompts self-guided introspection and professional enrichment.

In her workshops, Ms. Wallace creates a comfortable and yet free atmosphere so the fullest range of opinions and perspectives emerge and can be fully addressed. She connects with individual members, as well as with the group, leading all on a mission of self-discovery as they work through the cultural challenges that may stand between them and their goals.

“Finding a credible facilitator to address issues of diversity has always been a challenge. That is, until I sat in on a session conducted by Linda Wallace,” says Mary Ann Wendt, Vice President, Human Resources, Hearst Corp. “Her approach connects with her audience, using a language that opens ears to listening, hearts to feeling and mouths to talking. Journalists appreciate her honesty and candor and recognize immediately that she knows her topic well. Linda's session was one of the most effective and interesting diversity workshops I have ever participated in and I look forward to working with her in the future.”

Ms. Wallace works to develop core competencies such as active listening; critical thinking and reasoning cooperation; productive disagreement; self-guided learning; multicultural communications; cultural discovery and building trust.

Her clients have included the Hearst Corp.; the National Liberty Museum in Philadelphia; Columbia University Graduate School of Journalism in New York City; the U.S. Navy; Community College of Philadelphia; Consumer Credit Counseling Service of Delaware Valley; and the APME’s NewsTrain program.

For more information on workshops or speaking engagements, contact Linda Wallace Communications at 215-564-4702.

Developing Trust in Diverse Workplaces: Employees examine and explore the full range of diversity within the organization: differences between departments; communication and work styles; and cultural and ethnic differences. The session provides a complete set of work tools and communication techniques that allow trust to grow among multicultural groups and increase workers’ capacity to manage ethnic differences, use language wisely and work on cohesive teams.

What Color Are Your Shades? What are cultural shades? Why do they sometimes clog our decision-making processes and keep us from tackling the tough challenges that draw time and resources away from critical tasks and missions? In this workshop, Linda S. Wallace, a cultural competency facilitator, offers simple solutions for everyday challenges. She brings along a toolbox full of communication strategies, corporate research and leadership techniques to help managers increase global competencies; build staff cohesion; identify cultural blind spots; manage biases; and use cultural insights to create competitive advantages.

The Right Language Unlocks A World of Opportunity
Power Tools for Building Diverse Workplaces
Cultural Audits: What Do Your Actions Really Say About You?
Cultural Competencies: Which Skills Do You Need to Be A Global Competitor?
Check Your Bias at the Office Door (Managing Bias Is A Work In Progress)

Got Cultural Tools? What are cultural shades, and why do they sometimes prompt good and decent workers to say and do the wrong thing? Linda S. Wallace, a veteran journalist and cultural competency trainer, conducts open and honest dialogues that allow us to see how our own culture and core beliefs may unknowingly affect the way we treat other colleagues and approach workplace challenges. Her workplace power tools and language skills allow workers to view daily challenges through wider lenses, and allow for honest discussions that build trust among culturally diverse groups. Participants walk away with new insights on navigating global roadways and avoiding costly cultural collisions.

Cultural Competency Is the Skill of Global Champions: A skill-building program that builds core business competencies needed to manage the challenges of global markets and diverse workplaces. Culturally competent people are: emotionally aware; emotionally controlled; reflective; culturally agile; empathetic; patient, skillful communicators; principled-centered decision-makers; culturally literate; accepting of ambiguity; and willing to learn from mistakes.

Cultural Competence 101 for Journalists: Can a journalist write articles that appeal to conservatives and liberals? Can a journalist frame a story about ethnic groups so that the members of any such group involved walk way thinking the story was fair. All it takes is a little cultural competency, and a lot of practice. Journalists need to be able to use language strategically so their messages are clear, and not likely to be misinterpreted by diverse audiences. This workshop gets journalists to think about strategic communication and empowers them to use language to gain credibility in multiethnic communities. Cultural competence is an acquired skill that offers journalists the ability to excel in coverage of diverse communities and provide more meaningful insights into community challenges.